“Dear Tricia, I’ve been meaning to write you separately for some time to thank you more formally for taking such good, professional, and most importantly, loving care of mom. She, and we, could not have gotten through the myriad of hurdles that we did without you. I don’t think any of us have ever been so impressed with a “strangers” (for lack of a better term when you first joined us) kindness.
Mom, as you could probably tell, was a very private woman who did not relish the idea of people in her home who she did not know well. We knew that we had found someone special when she quickly took to you and never complained, “who’s that person here?” And you, God bless you, treated mom so delicately and lovingly that I often thought, “I wish I could be that patient!”
I know that our demands on your time (and the time away from your family) must have felt overwhelming (not to mention our tendency towards micromanagement!), but despite it all you always kept a serene smile on your face, Much like mom would have. Not only were you able to give mom such attentive care, but you were also there for the rest of us, to listen to our constant worries. For all of this, I thank you from the bottom of my heart, as do all of us who loved mom so much.
We hope to stay in touch with you and the rest of the nurse-angels sent our way. And, as we’ve said before, we hope you’ll let us know if you’re ever out this way.”
“Dear Tricia, I just want to compliment you and the other providers. The skill and compassion was clearly evident. You all made her death very peaceful as she felt safe and secure in your care. The devotion and meticulous care was part of that. I was impressed with all the caregivers. I will keep your card for my files. Take care.”
“I can attest to Tricia Ward’s direct experience and knowledge in providing care management services. My siblings and I hired Tricia Ward and Seamark Private Nursing in 2016 to care for our mother.
We reached out to Tricia when our situation became complex and mom’s health concerns were beyond what we could do as a family. After spending six months in a rehabilitation facility with complications related to a fractured hip, she was not making progress towards walking independently or getting better in overall health. We felt caring for mom in her own home would be best for her quality of life and for our time with her. Plus, my mother wished to return to her independent living apartment. The rehab facility care team had doubts that a return home would be successful.
After looking holistically at all the pieces and real possibilities, Tricia put together a plan including the total cost of care. Tricia worked with us to assemble a home care team of private aides and professional VNA services and it worked for our family. She assisted with hiring a private home healthcare agency and collaborated with them in care plan development. She continued to communicate all pertinent information including medical status, medication changes and doctor’s orders on an ongoing basis and provided oversight regarding the agency’s implementation of the care plan. Tricia participated in all in-home assessments by the multidisciplinary team members of VNA, Palliative, and Hospice over the course of care, to ensure continuity, collaboration, and advocacy for mother’s individual needs.
Other services Tricia provided include:
Escort to and advocacy during countless medical visits with primary care, dental, and specialists such as Mohs surgeons, oral surgical consultants, chronic pain management, podiatry/wound management and cardiology then update to family members if none were present for appointments. Also, she provided nursing care, medication management and supported my family to create a nurturing and healing environment for my mother. Tricia also trained the private caregivers in specific approaches and strategies to meet my mother’s unique needs and get better outcomes from the caregivers’ efforts.
We wanted what was best for our mother, but none of us had the time, knowledge, or experience to effectively handle my mother’s complex needs and her resistance to care. Through it all, Tricia was always patient and committed as she helped us gain clarity and discernment around choosing the most loving solutions to meet the challenges (there were many). Over and over again, Tricia helped us to “do the right thing” to ensure my mother’s dignity, comfort, and safety.
Our mother responded positively, she even started walking again. Over-time it was evident that she began to feel safe and inwardly secure with Tricia, the caregivers, and systems that were in place. She developed a trust and receptivity to nurturing gestures as all aspects of her being were supported and she was loved unconditionally. The resistance lessened more and more to a point where mother expressed herself from a more joyful place of surrender, ease, and playfulness and when it came time for her final transition, there was grace and peace. “
“Dear Tricia, how can I thank you enough for all you did for Aunt Gladys. You helped ease my mind by sending me Monique and Tanya. They where so good to her.”
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